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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danny Jackson

Danny Jackson

November 8, 2024

5  out of  5
rating by Danny Jackson
"58 years with State Farm. Only 3 agents in all that time. Peggy is third in a short line of agents that are most excellent to deal with."
We responded:
"Danny, thank you for the kind words, it means a lot. We are here to help and always appreciate hearing feedback our customers!"
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Melissa Elek

November 7, 2024

5  out of  5
rating by Melissa Elek
"By far the nicest people I have dealt with for an insurance agency. They have great prices for my car and house insurance. I have been with them for 3 years now and I highly recommend giving them a try."
We responded:
"Thank you Melissa for your feedback! Appreciate your business and let us know how we can help."
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Clayton Higgins

November 7, 2024

1  out of  5
rating by Clayton Higgins
"I never heard of this company until they contacted me asking for a five-star review. Somehow they have hijacked my State Farm account without my consent. They never have been and never will be my insurance agent."
We responded:
"Hi Clayton, I’m happy to discuss your concern, give me a call Peggy"
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Morgan Foor

October 29, 2024

5  out of  5
rating by Morgan Foor
"Peggy Karolak's office is so amazing to work with. They answer all questions and concerns in a timely manner and are on it for any changes we have. Kelly has been a huge blessing to our family. She has helped us with all our vehicles, home and life policies. It is so nice having everything in one place with one person. Her office also calls with any claims to check that everything is processing smoothly. Thank you Peggy Karolak's office for being so caring and professional!"
We responded:
"Morgan, thank you so much for your kind words and sharing your experience with my office and with Kelly Keiffer in particular. It’s truly heartening to hear that you have found my team friendly and knowledgeable, and that Kelly has been especially helpful. ~ Peggy"
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Sam Bonfiglio

October 8, 2024

5  out of  5
rating by Sam Bonfiglio
"They are always nice and helpful. I recommend them to everybody."
We responded:
"Thank you Sam! We appreciate the kind words"
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Ted Kollias

September 26, 2024

5  out of  5
rating by Ted Kollias
"I’ve been with State Farm, working with Peggy Karolak, and I don’t feel like just another number. She provides a personal touch while having a high level of professionalism. I have full confidence in her and the team. They make me feel valued and make sure that all my insurance needs are taken care of. Highly recommend!"
We responded:
"Thank you Ted, and thank you for the confidence you have in me and my team! "
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Cheryl Akers

September 24, 2024

5  out of  5
rating by Cheryl Akers
"Long-time State Farm customer, and could not be happier with Peggy Karolak and her team. Super responsive, knowledgeable, and personable. It always feels like they have my back no matter the question or concern. Highly recommend!"
We responded:
"Thank you Cheryl! We appreciate you!! "
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Nicole10918

September 20, 2024

5  out of  5
rating by Nicole10918
"One of the insurance offices in town! Peggy and staff we’re wonderful!"
We responded:
"Thank you Nicole! We appreciate you ! And thank you for being a customer 😀"
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Hailey Garcia

September 19, 2024

5  out of  5
rating by Hailey Garcia
"Great insurance rates and great people! I recommend."
We responded:
"Thank you Hailey, We appreciate you!!"
Profile photo of Roberto Garcia

Roberto Garcia

September 17, 2024

1  out of  5
rating by Roberto Garcia
"I will be looking for a new Insurance company"
We responded:
"Hi Roberto, I am happy to discuss your concerns and get your feedback. - Peggy"
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Dave Hassen

August 28, 2024

5  out of  5
rating by Dave Hassen
"It's been a great experience working with her office. They are very helpful and friendly."
We responded:
"Thank you Dave! We appreciate your feedback! Let us know how else we can help! "
Profile photo of Carol Krieg

Carol Krieg

July 16, 2024

5  out of  5
rating by Carol Krieg
"They have a wonderful staff. Everyone is ready to help. Just call and they have the info you need before day is over. They have never left me hanging like most say I'll call back. This office has never done that."
We responded:
"Carol thank you for the feedback! We love hearing from our customers! I appreciate you and the confidence you have in my team!"
Profile photo of Cindy Hixenbaugh

Cindy Hixenbaugh

July 4, 2024

3  out of  5
rating by Cindy Hixenbaugh
"I have been with State Farm for more than 30 years and have been satisfied with their products. My accounts were transferred to Peggy Karolak a little over a year ago due to an agent retiring, I believe. Other than a couple accounts not transferring to her without my intervention, I have been satisfied with her team. I had a claim and the staff member gave me the telephone number to the main claims office because her office doesn’t handle them. No other interactions to compare to. I am not dissatisfied, just can’t give a 5 star review. They are providing the service they advertise."
We responded:
"Hi Cindy, thank you for your feedback ! I am happy to discuss your experience with my office. We are always looking for ways to improve and your feedback is important !"
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Tricia Moody

July 3, 2024

5  out of  5
rating by Tricia Moody
"Veronica at this office is fantastic! Just switched over from Liberty mutual when they doubled our rates for renewal. Veronica was able to save us over $250 a month! Would recommend anyone and anyone to get a quote from this office. All of the office staff is amazing and so welcoming."
We responded:
"Thank you Tricia! Veronica was so excited to give you the great news! Welcome to the Peggy Karolak Agency! Have a great 4th ! "
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Jason Arceneaux

May 15, 2024

5  out of  5
rating by Jason Arceneaux
"Peggy did such an amazing job explaining the different products State Farm offers and repeatedly provides the best customer service I’ve had! She will keep having my business and has become even a family friend! It doesn’t hurt as well that her and her assistant (I think Jackie) are both eloquent, intelligent and very attractive! 10/10 would recommend Peggy and her assistant to anyone needing any insurance policy"
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Robert Cosenza

March 12, 2024

5  out of  5
rating by Robert Cosenza
"Carisa was a joy to work with. She is very professional,pleasant,fast&efficient.she was also friendly. We feel that we already know her...Great Employee!!"
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C toman

October 26, 2023

5  out of  5
rating by C toman
"The whole family moved from an office that wasn’t very available or helpful to Peggy’s office. What a difference! Her staff is kind, available, helpful and so knowledgeable. I’m so glad we changed offices."
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Noreen Schmidt

October 16, 2023

5  out of  5
rating by Noreen Schmidt
"I hate switching insurance companies because the process is so hard and tedious. I got a text from State Farm… I decided to check the rates. It was so so simple.. all done via text and an easy phone call. I am saving money!!! That is the best part. All done in an hours or so. She was so easy to work with !!"
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Gina Marangoni

October 13, 2023

5  out of  5
rating by Gina Marangoni
"Carisa Consenza is a pleasure to work with! I hadn't reviewed my coverage in a long time, and she saw that my home was underinsured and that I would receive a discount for insuring both my car and home with State Farm. Carisa reviewed my insurance needs and quickly provided me with quotes. She took care of cancelling my other policies with other companies, which I consider to be above and beyond. I highly recommend Carisa and Peggy Karolak's team."
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Ashley Jordan

October 12, 2023

5  out of  5
rating by Ashley Jordan
"Great people to deal with!! Carissa was amazing and found a great deal for me! Very happy with my experience."
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Alexander Layport

September 21, 2023

5  out of  5
rating by Alexander Layport
"Great customer service, she worked with my busy schedule as well. Experience was great and quick and she sent me everything minutes after to my phone."
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John Sharp

June 26, 2023

5  out of  5
rating by John Sharp
"Peggy and Misty helped us find the best auto and homeowners coverage for our needs! We were very impressed by their professionalism and knowledge of policy options. I was with Allstate for over 40 years but found that State Farm could give us better coverage for less money . Since changing to State Farm we learned that some long time family friends have been dealing with this agency for many years and say they are the best! I would like to thank the entire staff at this agency for being so welcoming and I would definitely recommend speaking to them if you are considering a change yourself!"