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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathon Crawford

February 21, 2025

5  out of  5
rating by Nathon Crawford
"Peggy and her team are very diligent nice hospitable and very thorough and taking care of you. That is why her team which includes Sandra as well are absolutely awesome and this is my State Farm office. They rock. Nathon Lorain"
We responded:
"Thank Nathan for your feedback! We think Sandra is pretty awesome too! I appreciate your kind words! Peggy"
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Dave Hassen

February 19, 2025

5  out of  5
rating by Dave Hassen
"It's always a great experience working with her office. They are all very friendly and helpful."
We responded:
"Thank you Dave! We appreciate your feedback! Let us know how else we can help! "
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Nekeavior Donelson

January 13, 2025

5  out of  5
rating by Nekeavior Donelson
"Awesome people. Very kindly"
We responded:
"Thank you for the feedback! We appreciate you! "
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Sara Jones

January 9, 2025

5  out of  5
rating by Sara Jones
"Friendly service, prompt response times, and good communication"
We responded:
"Let us know how we can help, we are here for you! Thanks Sara"
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Brian Leahy

January 8, 2025

5  out of  5
rating by Brian Leahy
"Friendly, professional service!"
We responded:
"Thank you Brian, I appreciate your feedback! "
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Dennis Burke

December 20, 2024

5  out of  5
rating by Dennis Burke
"Great staff easy to work with and talk to."
We responded:
"Thank you Dennis! We appreciate your feedback"
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Pamela Rihel

December 20, 2024

5  out of  5
rating by Pamela Rihel
"Peggy Karolak and her associates are very helpful to all our needs. Everyone is always pleasant when I call them."
We responded:
"Pamela Thank you for your review! We love to hear feedback from customers on what we are doing well and how we can improve too!"
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Sharon Otero

December 20, 2024

5  out of  5
rating by Sharon Otero
"Peggy and her Staff are awesome!! Veronica is only a phone call away when we have a question or need something. Best Insurance office!!"
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Olivia Loescher

December 4, 2024

5  out of  5
rating by Olivia Loescher
"Love the staff they are all super friendly and great prices!"
We responded:
"Thank you Olivia, I’m glad we delivered a great experience for you. I think my team is pretty special too!"
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Babette Garcia

December 4, 2024

5  out of  5
rating by Babette Garcia
"It was such a pleasure working with the State Farm team from the Amherst Ohio. They answered all my questions and gave me some quotes. My husband and I will be signing up for our life insurance policy. I totally recommend the girls from the Amherst Location. Thank you"
We responded:
"Babette, thank you for your feedback our customers experience means a lot to me and my team!"
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Anna Hood

December 4, 2024

5  out of  5
rating by Anna Hood
"I absolutely love my agent and her team!!! They are easy to get in touch with , respond quickly and very accommodating"
We responded:
"Anna, thank you for reviewing our State Farm Office, your experience with our office is important to us. Have a great Holiday Season"
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Jeffrey Stewart

December 4, 2024

5  out of  5
rating by Jeffrey Stewart
"Great people and great service."
We responded:
"Thank you for your review , your experience matters!"
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Kelly Block

December 4, 2024

5  out of  5
rating by Kelly Block
"I absolutely love our insurance company, and our agent, Kelly Kieffer, is FABULOUS!!! She has always been right on top of things for us and answers any and all questions in a very timely manner. Happy Holidays to every member of the team ❣️"
We responded:
"Kelly, thank you for reviewing our State Farm office And especially for your kind words and experience with Kelly. We think she is pretty fabulous too!"
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carlos williams

December 4, 2024

5  out of  5
rating by carlos williams
"Peggy cares I can't put it any other way. Great agent."
We responded:
"Carlos, thank you for your feedback! Your experience with my office matters!"
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Valerie Lysaght

December 4, 2024

5  out of  5
rating by Valerie Lysaght
"Always good customer service. Very friendly and responsive. Always good follow up on claims."
We responded:
"Thank you Valerie, your feedback matters !"
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Denise Turner

December 4, 2024

5  out of  5
rating by Denise Turner
"Didn't know after 6 months rate would go up. But it was only like $9. So ok. Just hope not every 6months will raise. On VERY TIGHT BUDGET!! OTHER THEN THAT STATE FARM IS GREAT & GOOD INS. I DO Car & rental. Ins."
We responded:
"Thank you Denise for your feedback, we have a great savings tool ,drive safe and save, reach out to us for more details!"
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Danny Jackson

November 8, 2024

5  out of  5
rating by Danny Jackson
"58 years with State Farm. Only 3 agents in all that time. Peggy is third in a short line of agents that are most excellent to deal with."
We responded:
"Danny, thank you for the kind words, it means a lot. We are here to help and always appreciate hearing feedback from our customers!"
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Melissa Elek

November 7, 2024

5  out of  5
rating by Melissa Elek
"By far the nicest people I have dealt with for an insurance agency. They have great prices for my car and house insurance. I have been with them for 3 years now and I highly recommend giving them a try."
We responded:
"Thank you Melissa for your feedback! Appreciate your business and let us know how we can help."
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Clayton Higgins

November 7, 2024

1  out of  5
rating by Clayton Higgins
"I never heard of this company until they contacted me asking for a five-star review. Somehow they have hijacked my State Farm account without my consent. They never have been and never will be my insurance agent."
We responded:
"Hi Clayton, I’m happy to discuss your concern, give me a call Peggy"
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Morgan Foor

October 29, 2024

5  out of  5
rating by Morgan Foor
"Peggy Karolak's office is so amazing to work with. They answer all questions and concerns in a timely manner and are on it for any changes we have. Kelly has been a huge blessing to our family. She has helped us with all our vehicles, home and life policies. It is so nice having everything in one place with one person. Her office also calls with any claims to check that everything is processing smoothly. Thank you Peggy Karolak's office for being so caring and professional!"
We responded:
"Morgan, thank you so much for your kind words and sharing your experience with my office and with Kelly Keiffer in particular. It’s truly heartening to hear that you have found my team friendly and knowledgeable, and that Kelly has been especially helpful. ~ Peggy"
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Sam Bonfiglio

October 8, 2024

5  out of  5
rating by Sam Bonfiglio
"They are always nice and helpful. I recommend them to everybody."
We responded:
"Thank you Sam! We appreciate the kind words"
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Ted Kollias

September 26, 2024

5  out of  5
rating by Ted Kollias
"I’ve been with State Farm, working with Peggy Karolak, and I don’t feel like just another number. She provides a personal touch while having a high level of professionalism. I have full confidence in her and the team. They make me feel valued and make sure that all my insurance needs are taken care of. Highly recommend!"
We responded:
"Thank you Ted, and thank you for the confidence you have in me and my team! "
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Cheryl Akers

September 24, 2024

5  out of  5
rating by Cheryl Akers
"Long-time State Farm customer, and could not be happier with Peggy Karolak and her team. Super responsive, knowledgeable, and personable. It always feels like they have my back no matter the question or concern. Highly recommend!"
We responded:
"Thank you Cheryl! We appreciate you!! "
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Nicole10918

September 20, 2024

5  out of  5
rating by Nicole10918
"One of the insurance offices in town! Peggy and staff we’re wonderful!"
We responded:
"Thank you Nicole! We appreciate you ! And thank you for being a customer 😀"
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Hailey Garcia

September 19, 2024

5  out of  5
rating by Hailey Garcia
"Great insurance rates and great people! I recommend."
We responded:
"Thank you Hailey, We appreciate you!!"