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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammi Smith

Tammi Smith

July 15, 2025

5  out of  5
rating by Tammi Smith
"Fantastic Job!! Always helping me to get the best coverage for an awesome price!!!! Very pleasant, polite and knowledgeable whenever I call with any questions too!!!"
We responded:
"Tammi, We are here to serve you! Between my team and I we have over 30 years experience! I appreciate your feedback !"
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Gia Falbo

June 27, 2025

5  out of  5
rating by Gia Falbo
"I have been with state farm for 35 years . Peggy took over my policies a few years back after my other agent retired . Peggy and her staff treat me like family . They go.over and above every day"
We responded:
"Thank you Gia, thank you for the kind words! Let us know how we can help!"
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Barbie Brooks

June 18, 2025

5  out of  5
rating by Barbie Brooks
"Peggy’s office staff always helps me to make my payment and make sure I have the coverages that I need. Also make recommendations to save money and cover my possessions and also life insurance."
We responded:
"Thank you Barbie!! I appreciate your kind words, we are here to help!"
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Chris Yuhas

June 4, 2025

5  out of  5
rating by Chris Yuhas
"Best agent around!"
We responded:
"Thank you for your feedback Chris! We are here to help !- ~ Peggy"
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AVRIL ROGERS

April 23, 2025

4  out of  5
rating by AVRIL ROGERS
"No one gets a perfect rating from me. But this is close. I'm pleased with my quote abs pricing for right now. I'm trying happy we connected and were able to do business."
We responded:
"Avril, I appreciate the feedback and if there is anything we can improve on let me know! Thank you for being a customer - Peggy"
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Brandi Hughes

April 7, 2025

5  out of  5
rating by Brandi Hughes
"Great survice got me what I needed for less and not one single problem fast and smooth. thanks ladies"
We responded:
"Thank you Brandi, I’m glad we were able to be a better value for you!"
Profile photo of Nathon Crawford

Nathon Crawford

February 21, 2025

5  out of  5
rating by Nathon Crawford
"Peggy and her team are very diligent nice hospitable and very thorough and taking care of you. That is why her team which includes Sandra as well are absolutely awesome and this is my State Farm office. They rock. Nathon Lorain"
We responded:
"Thank Nathan for your feedback! We think Sandra is pretty awesome too! I appreciate your kind words! Peggy"
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Dave Hassen

February 19, 2025

5  out of  5
rating by Dave Hassen
"It's always a great experience working with her office. They are all very friendly and helpful."
We responded:
"Thank you Dave! We appreciate your feedback! Let us know how else we can help! "
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Nekeavior Donelson

January 13, 2025

5  out of  5
rating by Nekeavior Donelson
"Awesome people. Very kindly"
We responded:
"Thank you for the feedback! We appreciate you! "
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Sara Jones

January 9, 2025

5  out of  5
rating by Sara Jones
"Friendly service, prompt response times, and good communication"
We responded:
"Let us know how we can help, we are here for you! Thanks Sara"
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Brian Leahy

January 8, 2025

5  out of  5
rating by Brian Leahy
"Friendly, professional service!"
We responded:
"Thank you Brian, I appreciate your feedback! "
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Dennis Burke

December 20, 2024

5  out of  5
rating by Dennis Burke
"Great staff easy to work with and talk to."
We responded:
"Thank you Dennis! We appreciate your feedback"
Profile photo of Pamela Rihel

Pamela Rihel

December 20, 2024

5  out of  5
rating by Pamela Rihel
"Peggy Karolak and her associates are very helpful to all our needs. Everyone is always pleasant when I call them."
We responded:
"Pamela Thank you for your review! We love to hear feedback from customers on what we are doing well and how we can improve too!"
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Sharon Otero

December 20, 2024

5  out of  5
rating by Sharon Otero
"Peggy and her Staff are awesome!! Veronica is only a phone call away when we have a question or need something. Best Insurance office!!"
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Olivia Loescher

December 4, 2024

5  out of  5
rating by Olivia Loescher
"Love the staff they are all super friendly and great prices!"
We responded:
"Thank you Olivia, I’m glad we delivered a great experience for you. I think my team is pretty special too!"
Profile photo of Babette Garcia

Babette Garcia

December 4, 2024

5  out of  5
rating by Babette Garcia
"It was such a pleasure working with the State Farm team from the Amherst Ohio. They answered all my questions and gave me some quotes. My husband and I will be signing up for our life insurance policy. I totally recommend the girls from the Amherst Location. Thank you"
We responded:
"Babette, thank you for your feedback our customers experience means a lot to me and my team!"
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Anna Hood

December 4, 2024

5  out of  5
rating by Anna Hood
"I absolutely love my agent and her team!!! They are easy to get in touch with , respond quickly and very accommodating"
We responded:
"Anna, thank you for reviewing our State Farm Office, your experience with our office is important to us. Have a great Holiday Season"
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Jeffrey Stewart

December 4, 2024

5  out of  5
rating by Jeffrey Stewart
"Great people and great service."
We responded:
"Thank you for your review , your experience matters!"
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Kelly Alexander

December 4, 2024

5  out of  5
rating by Kelly Alexander
"I absolutely love our insurance company, and our agent, Kelly Kieffer, is FABULOUS!!! She has always been right on top of things for us and answers any and all questions in a very timely manner. Happy Holidays to every member of the team ❣️"
We responded:
"Kelly, thank you for reviewing our State Farm office And especially for your kind words and experience with Kelly. We think she is pretty fabulous too!"
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carlos williams

December 4, 2024

5  out of  5
rating by carlos williams
"Peggy cares I can't put it any other way. Great agent."
We responded:
"Carlos, thank you for your feedback! Your experience with my office matters!"
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Valerie Lysaght

December 4, 2024

5  out of  5
rating by Valerie Lysaght
"Always good customer service. Very friendly and responsive. Always good follow up on claims."
We responded:
"Thank you Valerie, your feedback matters !"
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Denise Turner

December 4, 2024

5  out of  5
rating by Denise Turner
"Didn't know after 6 months rate would go up. But it was only like $9. So ok. Just hope not every 6months will raise. On VERY TIGHT BUDGET!! OTHER THEN THAT STATE FARM IS GREAT & GOOD INS. I DO Car & rental. Ins."
We responded:
"Thank you Denise for your feedback, we have a great savings tool ,drive safe and save, reach out to us for more details!"
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Danny Jackson

November 8, 2024

5  out of  5
rating by Danny Jackson
"58 years with State Farm. Only 3 agents in all that time. Peggy is third in a short line of agents that are most excellent to deal with."
We responded:
"Danny, thank you for the kind words, it means a lot. We are here to help and always appreciate hearing feedback from our customers!"
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Melissa Elek

November 7, 2024

5  out of  5
rating by Melissa Elek
"By far the nicest people I have dealt with for an insurance agency. They have great prices for my car and house insurance. I have been with them for 3 years now and I highly recommend giving them a try."
We responded:
"Thank you Melissa for your feedback! Appreciate your business and let us know how we can help."
Profile photo of Clayton Higgins

Clayton Higgins

November 7, 2024

1  out of  5
rating by Clayton Higgins
"I never heard of this company until they contacted me asking for a five-star review. Somehow they have hijacked my State Farm account without my consent. They never have been and never will be my insurance agent."
We responded:
"Hi Clayton, I’m happy to discuss your concern, give me a call Peggy"